Digital Platform and Customer Experience: A Practitioner’s Approach’ brings together many brilliant speakers who are industry experts from KMS and Ahamove. With their level of hands-on experience, the speakers promise a wide selection of original insights into the seminar's subject matter: how to build a world-class enterprise platform and design an excellent customer experience.

Throughout its history of more than 10 years, KMS has been working closely with a sizeable number of large organizations across the globe. Directly involved in such large-scale projects, its people represent everything that defines ‘practitioners’: having the much-needed technical knowledge while thoroughly understanding what the clients—and their systems—need.

Likewise, Ahamove is now anything but a leading player in the lively logistics market. Joining us, Ahamove will share the lessons they have learned after years of working with last-mile technology, as well as discuss the role of this technology in the development of the E-commerce industry.

The seminar is also a great networking opportunity. Not only will you discuss openly with the speakers but also have a chance to greet and meet many of your peers who are now holding C-level positions in many of Asia's leading companies.

The seminar will take place at Le Meridien Saigon this March 19th with the detailed agenda as below:

1. Disruption and how to ride the digital wave - Tai Le, Digital Applications Director, KMS
2. Design for an Excellent Customer Experience - Hanh Ngo, Product Owner, KMS
3. Digital Platform - Reference Architecture - Long Cao, Solutions Architect, KMS
4. The recipe for a successful digital transformation - Long Bui, VP of Technology
5. Ahamove reformed Last-mile Delivery - Thuc Nguyen, Head of Operational Technology, Ahamove.

Schedule:

• 08:30-09:00: Welcome guests and check-in, tea break

• 09:09-09:15: Opening Remark

• 09:15-09:45: Disruptions and how to ride the digital wave

• 09:45-10:15: Design for an Excellent Customer Experience

• 10:15-10:45: Digital Platform - Reference Architecture

Save your seat here: https://info.kms-solutions.asia/digital-platform-and-customer-experience-a-practitioners-approach